Privacy notice

What we collect, and only what we need

We practise data minimisation: a form asks for what the purpose requires and nothing more.

• —Contact enquiries — name, work email, company, and whatever you choose to write in the message.
• —Creative Studio — an email address, plus the brand inputs and any file you upload for your render.
• —Signal Desk — an email address once you pass the free query allowance, and the queries you run.
• —Client portal — your name, email and the organisation you belong to.
• —Analytics — see the analytics section. No cookie, no identifier, no IP address retained.

Why we process it

To answer your enquiry, deliver a render you asked for, operate your account, meet legal and tax obligations, and secure the service against abuse. We do not sell personal data, and we do not share it for anyone else’s advertising.

Consent, and withdrawing it

Where we rely on consent, we ask for it at the point of collection, itemised by purpose, and we record the version of the notice you agreed to.

Withdrawing consent is as easy as giving it: one action, no email required, from the preference link in the footer of the page or of any message we send. Withdrawal stops future processing; it does not undo processing already lawfully carried out.

Analytics without tracking

We use self-hosted, cookieless analytics. No cookie is set, no cross-site identifier is created, and no IP address is retained. We can see that a page was viewed; we cannot see who viewed it. This is also why the site carries no analytics consent banner — there is nothing to consent to.

Where your data lives

Personal data is stored in the India (Mumbai region). Access is role-based, logged in an immutable audit trail, and limited to staff who need it for the purpose it was collected for.

How long we keep it

Retention is set by purpose, not by convenience.

• —Contact enquiries — 24 months from last contact.
• —Creative Studio renders and uploads — 90 days, then deleted from storage.
• —Signal Desk query logs — 12 months, in aggregate form thereafter.
• —Client account and campaign records — for the engagement, then 8 years where tax law requires it.
• —Consent records — for the life of the consent plus 3 years, as evidence of what was agreed.

Your rights

You may ask for access to your personal data, correction of it, erasure of it, a summary of processing, and nomination of another person to exercise these rights on your behalf. Write to the Grievance Officer below and we will respond within 30 days.

Grievance Officer

Contact the Grievance Officer at grievance@adnexatech.in, or by post at our registered office in Ghaziabad, Uttar Pradesh.

If you are not satisfied with our response, you may complain to the Data Protection Board of India.

Children

This service is intended for business users and is not directed at children. We do not knowingly process the personal data of a child. If you believe we have, contact the Grievance Officer and we will delete it.

Changes

Material changes are announced on this page with a new effective date, and where we rely on your consent we will ask again rather than assume it carries over.